Trust & Safety
Verification helps reduce risk, but it does not replace your own checks before you meet, pay, share documents, or trust a badge.
Stay safe before you continue a deal.
Verification reduces risk, but it does not guarantee a product, seller, buyer, rental, job, business, or event. If a deal feels rushed, private, or confusing, pause first.
Never pay deposits before seeing goods or confirming the seller.
Meet in safe public places and tell someone where you are going.
Avoid courier, EFT, e-wallet, and OTP pressure tactics.
Keep chats, payment references, listings, and profile links.
Report suspicious listings before continuing a deal.
If something feels wrong
- 1
Stop the deal
Do not send more money, codes, documents, or private banking details.
- 2
Keep evidence
Save listing links, chats, screenshots, payment references, and profile names.
- 3
Report it
Send the evidence to VerifyMzansi and report criminal matters to SAPS.
What verification means
VerifyMzansi verifies people who post and badges show completed platform checks. They are signals to consider, not promises that a deal is safe.
Phone verified
The account has confirmed access to a South African mobile number.
Email verified
The account has confirmed access to its email address.
ID evidence reviewed
The person posting submitted ID evidence and a selfie for review.
Location verified
The user saved a South African location and may have matched it with device GPS.
Official representative reviewed
The person posting for a business completed representative review.
Payment verified
A paid feature was processed through the platform's payment flow.
Payments and refunds
Paid visibility is processed through secure hosted checkout in South African rand. The checkout should show VerifyMzansi or VerifyMzansi as the expected merchant name.
Listings remain subject to moderation. Refund handling follows the Terms of Service, consumer law, and the payment provider record.
VAT status: VAT number not currently published
Accountability channels
Send fraud reports, data-rights requests, verification appeals, and security concerns through the correct support channel.
POPIA and identity data
- Identity, phone, and location data is collected for verification, fraud prevention, safety, and legal compliance.
- Verification files are encrypted and stored with restricted reviewer access.
- Trusted service providers may process data where needed to run the service.
- Users can request access, correction, deletion, or objection through the POPIA process.
PAIA and POPIA process
Users can request access, correction, deletion, objection, recipient information, or account-data export.
The PAIA manual explains record requests, data-subject requests, and escalation routes.
Open the PAIA manualIf a POPIA issue is not resolved through VerifyMzansi first, users may escalate to the Information Regulator South Africa.
Company and platform transparency
These details help users check who operates the service after they understand the immediate safety guidance.
You can independently verify our registration on CIPC using registration number 2026/155305/07.
Business identity
- Registered name
- VERIFYMZANSI (PTY) LTD
- Trading name
- VerifyMzansi
- CIPC registration number
- 2026/155305/07
- Registered address
- Kwadlangezwa, Khandisa, Empangeni, KwaZulu-Natal, 3886
- Responsible officer
- Senzo Mqondisi Mhlongo
- Information Officer
- Senzo Mqondisi Mhlongo
Contact details
- POPIA contact
- privacy@verifymzansi.com
- Information Officer phone
- 0717484185
- Information Officer WhatsApp
- 0717484185
- Support email
- support@verifymzansi.com
- Security contact
- security@verifymzansi.com
Platform integrity
Public integrity figures are tracked as the marketplace launches and moderation data matures.
- Verified users
- Launching
- Reviewed representatives
- Launching
- Listings removed
- Tracked internally
- Fraud reports reviewed
- Tracked internally
- Average response time
- 1-2 business days
- Last security review
- April 2026