Safety Centre
Practical guidance for safer buying, selling, scam reports, and moderation.
Verification reduces risk. It does not remove the need for safe trading.
Inspect goods, confirm details, avoid pressure, and walk away from unsafe deals.
Buyer and seller rules
- Never pay deposits before seeing goods and confirming ownership.
- Meet in safe, public, well-lit places. Avoid private locations for first meetings.
- Do not share OTPs, banking details, ID documents, or card information in chats.
- Be careful with courier, EFT, e-wallet, fake proof-of-payment, and pressure tactics.
- Keep screenshots, listing links, payment references, and courier details.
Reports, disputes, and appeals
Report suspicious listings
Use the contact form with listing links, screenshots, user handles, and payment references.
Moderation review
VerifyMzansi can review reports, remove fraudulent content, restrict accounts, and request more evidence.
Appeals
If a verification or moderation decision looks wrong, users should provide fresh evidence for review.
Scam Alerts
Learn common marketplace scam patterns and warning signs.
Meeting Safety
Use a simple checklist before meeting someone from a listing.
Criminal matters should be reported to SAPS.
VerifyMzansi can moderate platform content, but cannot recover money, goods, or identity documents.